Community Support Program (CSP)

Settlement Services

489

Number of Lodged Applications

889

Number of Arrivals

The Department of Home Affairs is requesting that all APOs , including Cultura, not accept new EOIs or lodge any CSP applications until 31 January 2026. The extended pause will also provide the Department more time to consider an equitable approach to lodgement limits for the remainder of the 2025-26 program year.
 
The lodgement pause will not impact visa processing of applications lodged before the pause. Visa processing will continue as usual.
 
Please note:
  1. The program is heavily oversubscribed, with approximately 20,000 applicants on hand.
  2. Processing times may now exceed eight years.
  3. Applicants already in the system will continue to be assessed under existing criteria, including demonstrating adequate English during their interview.
  4. There are no retrospective changes to the English requirement for submitted applications.

 

FAQ:
Will there be a further pause after January?
Any decision on a further pause will be considered by the Department of Home Affairs closer to January 2026.

I submitted my Expression of Interest to Cultura, but it appears my application remains on hold due to the current pause!
Cultura will reach out to discuss whether you would prefer to remain in the pipeline and submit your application once the Department permits it, or if you would like to request a refund of the fees.

The pause is really sudden. We had already prepared financially to apply for the CSP!
The Department is exploring improvements to the CSP. The program will now allow time to consider the approximately 20,000 existing applicants and minimise new applications while program changes are being considered. The Department is aware that you have paid high fees to apply for CSP, and we want to ensure we can appropriately prioritise those who are already in the queue.

English requirements for existing applicants
Having an adequate level of English is part of the existing criteria for primary applicants under the CSP.
Adequate English is comprehension and expression of spoken and written English sufficient for answering basic questions in English, without the use of a translator, including the ability to introduce yourself, your age or simple facts about your job in Australia.
This level of English is currently identified at the interview.
There are no retrospective changes to English language requirements under the CSP. The existing ‘adequate’ English language standard continues to apply with greater scrutiny at interview.

We will update this page as new information becomes available. 

For more details about the CSP, visit the Department of Home Affairs websit

The Community Support Program (CSP) enables communities, businesses, families and individuals to collaborate in sponsoring persons to arrive in Australia, integrate and achieve financial independence. The CSP complements our existing multicultural services, including settlement support and migration services. 

For General information: 

Community Support Program (CSP) (homeaffairs.gov.au)

Cultura has been an approved proposing organization (APO) for the Australian Department of Home Affairs- Community Support Program, since its inception. we are one of only a few APO’s operating in Australia.

Cultura, as an APO can propose eligible persons to apply for subclass 202 Global Special Humanitarian Visa through the CSP. Cultura works with the applicant, Australian supporters, settlement service providers and employers during the application stage and post-arrival stage

If you are an applicant who wishes to apply for CSP, or a family member, business or registered charity who wishes to sponsor an applicant, please check whether the primary applicant satisfies the following eligibility criteria:

  • Demonstrate the applicant’s capacity to satisfy all Class XB Subclass 202 Global Special Humanitarian Visa criteria (living outside the applicant’s home country and subject to substantial discrimination amounting to gross violation of his/her human rights in the home country).
  • Be between 18 and 50 years of age.
  • Have an offer of employment (or a pathway that leads to employment).
  • Personal attributes that would enable them to become financially self-sufficient within 12 months of arrival.
  • Willingness to live and work in Australia.

An applicant who has already sourced an organization or an individual to act as the Australian supporter can submit a preliminary assessment to Cultura. If the assessment is positive, Cultura will invite the applicant to provide an Expression of Interest (EOI). Cultura would usually expect the applicant to already have an Australian supporter, Assurer and Employer

Australian supporter(s) could be relatives, community organizations, businesses or registered charities who enter into an arrangement with Cultura to support the applicants and usually finance the costs relating to the service. They would provide support in following ways:

  • introducing clients to Cultura
  • setting up employment pathways for applicant
  • paying costs relating to the services provided
  • providing an Assurance of Support (AOS)

An applicant may need one or more Australian supporters depending on the size of the applicant’s family. An eligible Assurance of Support provider can only assist two adult applicants. Cultura will invite you to submit an Expression of Interest if the initial assessment is positive.

If you/your organization wish to act as an Australian supporter for an applicant, please submit a preliminary assessment form to Cultura to commence the process. If the assessment is positive, Cultura will invite the applicant to provide an Expression of Interest. If you wish to be involved in this program, however, do not have a particular applicant identified, please contact us to discuss how you could get involved.

Cultura and the Australian supporters will reach out to employers who are able to provide assistance to applicants with sustainable employment to create a pathway to financial independence in 12 months. Employers can also act as Australian supporters by introducing clients to Cultura. If your organization has identified an applicant to support through CSP, please complete the preliminary assessment form and submit it to Cultura. Cultura will invite you to submit an Expression of Interest if the initial assessment is positive. If you wish to wish to be involved in this program , however, and do not have a particular applicant identified, please contact us to discuss how you could get involved.  

The cost of the process Varies depending on the family size, location of the applicant, medical condition and location of settlement. The Department of Home Affairs Visa Application Charge for CSP is Comprised of two parts: $570 per application is required at the time of application, and an additional $7,270 is required before the visa is granted.  See fees structure

Your Suitability

CSP visa application must align with the global, regional and settlement priorities of the Australian government. 

Please complete the eligibility assessment. within a few days the oversees applicant will receive a phone call from us to confirm critical information. we will then email you to either invite you to lodges an expression of interest (EOI), or advise that you are not eligible. please provide a working mobile number for the applicant and be ready for the phone call. If you are experiencing problems submitting your eligibility test, please contact us. 

Due to the high demand for the program, processing times in certain regions currently extend beyond three years from the lodgement date.

Please note: EOI are now closed. They will be reopened on Monday, 15 July.

Expressions of Interest (EOI) are reopening on Monday 17 March. Please monitor this page for future updates.

Expression of Interest (EOI) is now open

Idris Galaidos, his mother and sisters arrived in Melbourne on 15/12/2022
Evan Jagila and Steaf Kunda families arrived in Melbourne on 09/09/2023
Rami kamal Butrus Butrus reunited with his family in Sydney on 17/09/2023
Maung aung htoi myitung and the family arrived in Melbourne on 24/08/2023

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Settlement Services

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We are Cultura.

Cultura emerged as the vibrant new organisation from the merger of Diversitat and Multicultural Aged Care Services (MACS) in 2022. 

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Thank you for submitting your expression of interest.

We will be in touch within 6 weeks.