Migration Services

Settlement Services

Our Migration Advice services provide affordable, professional assistance with migration and citizenship applications to people from a diverse range of cultural backgrounds.

Our Migration Agents can potentially assist you with:

  • Reuniting with your family
  • Gaining Australian permanent residency
  • Extending your visa
  • Applying for a new visa
  • Applying for a passport or travel document
  • Becoming an Australian citizen
  • Changing your name

Where are these services located?

We offer services in Geelong and Colac.

Why use a Migration Agent?

Understanding Australian immigration and citizenship legislation and visa application requirements can be complex, confusing, stressful and time consuming. You need to make applications, provide supporting documentation, and possibly appeal if your application is not accepted.

The Cultura team has more than 30 years experience providing migration support to the Geelong community. In the past year alone we have assisted over 4000 people with settlement services and community programs. Our Migration Agents can make the process faster, easier, and offer you a better chance of a successful outcome.

How much will the service cost:

Cultura is a not-for-profit organisation and aims to keep costs for this service as low as possible. 

The initial fee to meet with a Migration Agent for up to 45 minutes is $250.00. 

The Migration Agent will assess your case, explain your options, and advise whether to proceed or not. If you decide to proceed with our services, a formal contract will be entered into. You will be given an estimate of costs based on the complexity of your case. You will be notified in advance if there are changes to the cost estimate provided. 

We consider flexible payment options on a case-by-case basis for those experiencing difficulty paying.

Which Visas can we help with?

  • Australian Citizenship
  • Visitor Visas
  • Partner Migration Visas
  • Child Migration Visas
  • Humanitarian Refugee Visas
  • Parent Migration Visas
  • other Family Migration Visas

Our credentials

Our Migration Agents

Taniya Wader, Manager Migration Services (MARA: 11 72 541)

Mayumi Watanabe, Community Support Program Coordinator (MARN 1800075)

Antoinette Siketa (93 01 139)

Our Standard of Service

Our Migration Agents are registered with the Migration Agents Registration Authority (MARA). Registered Migration Agents are required to have an in-depth knowledge of Australian migration law and procedure, and meet high professional and ethical standards.

Our migration services agents are bound by a Code of Conduct.

View the MARA Code of Conduct >

Making a complaint

If you are not happy with a registered Migration Agent’s service or advice you should contact your Agent first to give them an opportunity to resolve your concern. If you do not achieve a satisfactory outcome after approaching the Agent, you can make a complaint to MARA. This service is free and MARA will act independently of you and the Agent.

View details about making a complaint >

Get in touch

To discover more about our Migration Advice services, phone us on (03) 42100 0000 or make an enquiry by using our ‘get in touch’ form.

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Settlement Services

Contact Us

We are Cultura.

Cultura emerged as the vibrant new organisation from the merger of Diversitat and Multicultural Aged Care Services (MACS) in 2022. 

ABN: 71 355 229 834

Multicultural Community Services Geelong Inc. trading as Cultura

Cultura acknowledges Aboriginal traditional owners of country throughout Victoria and pays respect to their cultures and elders past, present and emerging.

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