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At Cultura, we understand that home is more than just a place—it’s where you feel safe, comfortable, and in control. Our support services are designed to provide personalised, flexible support, helping you maintain your independence while receiving the care you need in familiar surroundings.
Servicing Geelong and surrounding areas, we offer government-funded and privately funded home support options that respect your cultural background, personal preferences, and changing needs. Whether you require short-term assistance, long-term support, or immediate help, Cultura is here to provide friendly, professional, and culturally inclusive care.
Our Home Care Packages
For those who require coordinated, ongoing care, our Home Care Packages provide personalised services tailored to individual needs. Cultura works with you to develop a care plan that includes assistance with daily living, personal care, clinical services, transport, and more.
Social Support Groups (Commonwealth Home Support Programme (CHSP) and Home Care Packages)
Staying socially connected is just as important as receiving care at home. Our Social Support Groups offer a welcoming space for older adults to enjoy meaningful activities, build friendships, and stay active in a supportive community. Based at our Healthy Living Centre in Geelong, our programs provide opportunities for social engagement, gentle exercise, creative workshops, and outings, all tailored to participants’ interests.
Short-Term Restorative Care (STRC)
A time-limited program that focuses on helping you regain strength and function, delaying or preventing the need for long-term care.
Privately Funded Home Care
For those who need immediate care or do not qualify for government-funded services, Cultura provides privately funded home care with no waiting periods. Services are fully flexible and can be started as soon as the next day.
Need Help Navigating Your Options?
Finding the right home care can feel overwhelming, but you don’t have to do it alone. Cultura’s experienced team is here to guide you every step of the way, helping you understand your options and secure the support you need.
📞 Call us today to discuss how Cultura’s Home Services can help you stay independent at home.
FAQs
This question can be answered differently, depending on which aged care provider you speak with and the package they offer.
At Cultura, we take a personal approach to home care from the very beginning. It is about sitting down with you and the person you care for, and simply listening to what you want at home to make life easier. If you choose home care with Cultura, the type of care we provide will be unique and flexible, according to what you want.
You may want us to take you to the shops and back once a week, sit and share a cup of tea with you or maybe cook you a meal. You may need some help tidying the house, managing medications, or helping you to shower and change in dignity.
This is why we start our relationship with you by never assuming anything. Instead we ask what you need, and we listen. Your needs are bound to be as individual as you are.
If you decide to engage our home care services and are based in Geelong, we will carefully match the right carer to you, taking into account personality and skill set. If you’re not based in Geelong, we can source the appropriate care for you. From there, we remain flexible as your needs change – like everyone’s needs do from time to time.
Above all, we are not in your home to take over from the care that is already in place or do what you are already able to do. We are here to help you on your terms.
While our history lies in caring for people who come from multicultural backgrounds – often not speaking English as their first language – we never judge or discriminate. You may be old, young, from a multicultural background, or born and bred in Australia. If you need care in the home, we can help.
Absolutely! Most of our carers are multilingual, and we will nearly always be able to access a carer who speaks your language and can answer your questions.
No, we can’t. We also cannot help with renovations, or garden landscaping. Why? Because we work best – and make the biggest impact – with clients who come to us looking for traditional home care services that directly benefit their mental, emotional and physical health and independence; and in turn, benefit their loved ones.
We like to be clear and upfront about what we can help you with, and what we cannot. This helps us to establish a positive relationship with you, with shared mutual goals from the outset.
If it is your parent or partner that may need home care, this step can feel like a big decision for everyone. You may even feel conflicted about contacting a provider like us, or perhaps the person you care for does not want our help.
In our experience, it is the little things that make a big difference. This is why we suggest we visit your home for a face-to-face chat with absolutely no obligation. Then, if you wish to use our services we can provide care in very small increments, according to what you tell us may help you. This may be a quick visit once a week, or driving you to the shops, or helping out with a single task for 20 minutes to begin with.
Trust can take time to build. It may even take months between our first meeting and your decision to access our home care services. We understand that this can be a delicate situation, and you can be assured that we only employ very experienced carers who are able to sensitively and respectfully navigate through such personal circumstances.
Many of our carers have been with Cultura (previously MACS or Diversitat) for over 20 years, from the very start of the MACS’ journey in 1994. In fact, there is very little turnover in our team.
We only hire experienced carers who understand the requirements of their role. The leadership shown across all sectors of Cultura is very much people-driven and caring in nature. This results in empowered staff, who enjoy the diversity of the people they can help.
We operate in the Greater Geelong region and Melbourne surrounds. Our palliative care service operates in the Greater Geelong region only.
To talk to someone about MACS home care services, please contact us via phone or email via our Contact Us page.
Our phone lines are open until 5pm, Monday to Friday, as we appreciate evening is when most people have more time to themselves. If you call us and leave a message, we will always return your call by 5pm on the same day.
