Community Visitor Program

Aged Care & Support

Community Visitor Program: ‘Hola Amigo’ (Hello Friend)

Cultura’s ‘Hola Amigo’ Community Visitor Program pairs trained volunteers with an older person to share social visits and company at the older person’s home. 

It aims to reduce the feeling of isolation and loneliness for older people in the Geelong and surrounding areas; who are from culturally diverse backgrounds, LGBTIQ older people, and people who are financially or socially disadvantaged.

How does the program work?

Trained visitors come to the older person’s home at a regular time that suits, for one hour per fortnight. Visits could include going on short outings or walks, storytelling and conversations, conversing in your shared language other than English, craft, basic IT lessons, or playing cards or board games. Whether you are a volunteer (visitor) or a recipient of our Hola Amigo visiting program, the benefits of this program are truly rewarding.

Who is eligible?

To access our community visitor program, the older person will be living at home and 

  • Holding, or waiting on, an approved Government Home Care Package, AND
  • Be of CALD (Culturally and Linguistically Diverse) background, OR
  • Identify as lesbian, gay, bisexual, transgender, intersex or questioning
  • Be at risk of, or suffering from isolation or loneliness
  • Or financially or socially disadvantaged

How can I access the Community Visitor Program?

Any eligible older person whose quality of life could be improved by the companionship of a regular community visitor can be referred to the community visitor program by their aged care provider or case manager, a family member or friend, or their doctor. They can also refer themselves.

How can I volunteer with the Community Visitor Program?

Volunteers form a very important part of the Hola Amigo program. 

All volunteers must have a Police Check and complete diversity intelligence training and program specific training (facilitated by Cultura). Volunteers will also receive ongoing supervision and support from the program coordinator.

Please visit our ‘Volunteer’ page to get involved.

Get Involved

To discover more about our Community Visitor Program, please phone us on (03) 42100 0000 or make an enquiry by using our ‘get in touch’ form.

Contact Us

We are Cultura.

Cultura emerged as the vibrant new organisation from the merger of Diversitat and Multicultural Aged Care Services (MACS) in 2022. 

ABN: 71 355 229 834

Multicultural Community Services Geelong Inc. trading as Cultura

Cultura acknowledges Aboriginal traditional owners of country throughout Victoria and pays respect to their cultures and elders past, present and emerging.

Get in touch