Wellbeing Coordinator – HSP and NDIS

The Wellbeing Coordinator – HCP and NDIS is responsible for managing the day-to-day service provision to Cultura’s Home Care package, NDIS and brokerage clients. Each Cultura Wellbeing Coordinator has an allocated caseload, but may also be required to contribute to overall consumer management. Duties include, but are not limited to, client assessment, community liaison, answering daily queries and problem solving with consumers/families. The aim of this position is to empower the consumer and ensure that they are re-engaged, encouraged to manage their own self-care and ensure that the consumer’s strengths are optimised.

This position will be contracted on a permanent part time basis, working 30 hours per week.

About You:

  • Work as a leader in the team that assesses, plans, provides and evaluates high quality, individualised home-based care for Cultura’s Home Care consumers.
  • Develop user friendly and client focused practices and care partnerships that encourage individual Home Care consumers to self-determine and maximise their level of independence.
  • Ensure home-based consumers are assessed when services are commenced, regular on-going consumer assessments are undertaken, and care plans maintained for individual Home Care consumers and that these reflect the actual care provided. Assessments must include a review of consumer’s actual ability and collaborative agreement of assessed needs.
  • Ensure that documentation of consumer assessments and care plans is clear, and that all relevant input from medical and allied health professionals eg, doctor, podiatrist, physiotherapist etc. seen by a Home Care consumer is documented.
  • Case manage Cultura’s Home Care consumers so that care and services are individualised to each client, ensuring all regular reviews and care changes are affected.
  • Participate in program budgeting, as required, to ensure at least 80% of package funds are spent.
  • Management of Brokerage referrals.
  • Management of NDIS client referrals.

Hold at least Certificate IV in Community Services, with a preference for a Diploma.


Applications should include a cover letter that outlines why you believe you would be great for the position and a current resume. To apply, send your application to [email protected] with ‘Wellbeing Coordinator – HSP and NDIS’ as the subject line.

Employment is subject to the satisfactory completion of a Police Record Check, NDIS Worker Screening Check and Victorian Employee Working with Children’s Check. Cultura will pay for the costs associated with these checks.

We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.

For more information or if you have any questions, please contact Claire Slocombe on 0432 395 386 or [email protected].  

Only shortlisted candidates will be contacted to arrange an interview.

Applications Close:
June 23, 2024

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ABN: 71 355 229 834

Multicultural Community Services Geelong Inc. trading as Cultura

Cultura acknowledges Aboriginal traditional owners of country throughout Victoria and pays respect to their cultures and elders past, present and emerging.

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