Current Vacancies

The Role:

The Visa Support Worker will assist the Registered Migration Agents to prepare Refugee Visa applications for individuals fleeing conflict and persecution in identified countries.

This position will be based in Geelong and is contracted on a maximum-term part time basis until 3 January 2025, working 15 hours per week.

About You:

• Bilingual capabilities (both written and verbal) in Dari;
• Assist to prepare visa applications and supporting documents. This can range from form filling to following up on the collection of information and documents to compete an application;
• Ensure that case preparation for visa applications are accurate and professionally presented;
• Accurately maintain and update client files in relevant systems;
• Review of visa applications and related documents under the supervision of a Registered Migration Agent;
• Assist Registered Migration Agents to liaise with visa applicants and sponsors as directed by the Registered Migration Agents;
• Excellent case file management (i.e. records of correspondence, file notes, receipt and storage of documents, return of documents to clients) techniques as per Code of Conduct and quality standards;
• Strong technical knowledge with respect to the current Australian immigration laws and policy;
• Assist Registered Migration Agents with lead research, and draft responses. For example, research and present ‘Country Information’ using DFAT, UNHCR, USA Dept Of State; and other relevant organizations websites.