Senior Case Manager – Family Services Program (FSP)

The Family Services Program (FSP) Senior Case Manager will work with children, young people and their families experiencing complex issues by implementing, monitoring and reviewing client outcomes against the agreed goals of each Family Action Plan. Client engagement with the FSP case manager is on a voluntary basis and clients will be determine intervention goals with the assistance of the FSP Senior Case Manager.

In addition to this the role involves responsibility for supervision of students on placement (in consultation with the Team Leader, Family Services) coaching and mentoring of other case management staff within the team as required and representing Cultura on relevant working groups and at practitioner focused forums within the sector.

This position will be contracted on a permanent part-time basis, working 22.5 – 30 hours per week, and will be based from the Northern Community Hub in Norlane.

About You:

  • Engage with allocated FSP clients: conduct holistic needs assessment and develop comprehensive and achievable Family Action Plans;
  • Provide case management to clients, implementing activities detailed in the Family Action Plans;
  • Attend and represent Cultura on relevant working groups and forums;
  • Keep timely and accurate client records including relevant data as per contract requirements;
  • Provide expertise to other case managers, students and interpreters as required;
  • Build and maintain good working relationships with key stakeholders and promote understanding and awareness of the needs of clients and the Settlement Services program;
  • Deliver case management services to no less than 10 active clients (children, young people and their families);
  • Implement, monitor and review client outcomes against Family Action Plans;
  • Actively manage individual case load including engagement with new clients, review and exit existing clients;
  • Liaise, consult and advocate with external services and other family members as appropriate;
  • Tertiary qualification in Social Work (Bachelor of Social Work or Bachelor of Psychological Services), or similar field;
  • Extensive experience in a Senior Case Manager position.

Applications should include a cover letter that outlines why you believe you would be great for the position and a current resume. To apply, send your application to [email protected] with ‘Senior Case Manager – Family Services Program’ as the subject line.

Employment is subject to the satisfactory completion of a Police Record Check, NDIS Worker Screening Check and Victorian Employee Working with Children’s Check. Cultura will pay for the costs associated with Police Record Check, NDIS Worker Screening Check and Victorian Employee Working with Children’s Check.

We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.

For more information or if you have any questions, please contact Casey O’Brien on 0417 565 501 or [email protected]

Only shortlisted candidates will be contacted to arrange an interview.

Applications Close:
June 4, 2023

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ABN: 71 355 229 834

Multicultural Community Services Geelong Inc. trading as Cultura

Cultura acknowledges Aboriginal traditional owners of country throughout Victoria and pays respect to their cultures and elders past, present and emerging.

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