Financial Counsellor

Cultura is the new organisation resulting from the merger of Geelong Ethnic Communities Council (trading as Diversitat) and Multicultural Aged Care Services Geelong (MACS).

Our Purpose: Provide innovative services to support, care for and celebrate culturally diverse individuals through their life journey

Our Vision: Empowering diverse individuals and communities to reach their full potential

Our Values: Inclusion Integrity Sustainability Kindness

MACS and Diversitat have been serving the Geelong community for more than 40 years with a focus on our multicultural communities. As the new entity, Cultura operates across various sites delivering a range of services including residential aged care, home care and aged support services, settlement, training and education, financial counselling and disability support. We also operate a range of social enterprises including The Pulse community radio and various community events including the popular Pako Festa.

Cultura also offers an extremely generous salary packaging benefit, giving staff the opportunity to salary package up to $18,550 per annum of their pre-tax yearly income.

The Role:

The Financial Counsellor provides service and activities to clients including: information, options, support and advocacy for individuals, families and groups of consumers and assists clients to identify, develop and implement strategies for redressing credit, debt and other financial issues.

This position will be contracted on a permanent part-time basis, working 22.5 hours per week.

About You:

  • Case Management including detailed analysis of client’s financial position including an initial assessment of the client’s financial situation;
  • Determine the vulnerability/disadvantages of the client’s financial position and offer a service appropriate to assist in resolution;
  • Refer clients where appropriate to other resources and welfare groups;
  • Provide advocacy on behalf of the client when required;
  • Participate in educating relevant stakeholders on financial counselling service provision and how to make referrals;
  • Facilitate appropriate change to commercial practices, current and proposed debt legislation and Government policy where the opportunities arise;
  • Record client data in compliance with required standards and contribute to funder reporting requirements;
  • Adhere to the relevant codes of practice including professional conduct and standards of practice as developed and published by FC, Victoria, the FCA and Cultura;
  • Meet and maintain the membership requirements of FC Victoria;
  • Diploma of Community Services (Financial Counselling) or be willing to undertake this. Enrolment must occur within the first 3 months;
  • Experience in Emergency Relief (desirable);
  • Current membership with FC, Victoria (or willingness to obtain);
  • Current Driver’s License.

Applications should include a cover letter that outlines why you believe you would be great for the position and a current resume. To apply, send your application to [email protected] with ‘Financial Counsellor’ as the subject line.

Employment is subject to the satisfactory completion of a Police Record Check, NDIS Worker Screening Check, Victorian Employee Working with Children’s Check. Cultura will pay for the costs associated with these Check’s.

We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds.

For more information or if you have any questions, please contact Heather Barclay on 03 4210 0000 or [email protected]. Alternatively, you may contact Casey O’Brien on 0417 565 501 or [email protected]

Only shortlisted candidates will be contacted to arrange an interview.

Applications Close:
February 18, 2024

Other Vacant Positions

Accounts Payable Officer

Trainer and Assessor – Certificate 3 in Individual Support

Financial Counsellor

Risk and Compliance Officer

Support Worker

Bicultural Worker

ABN: 71 355 229 834

Multicultural Community Services Geelong Inc. trading as Cultura

Cultura acknowledges Aboriginal traditional owners of country throughout Victoria and pays respect to their cultures and elders past, present and emerging.

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